GambolsReUnion – Support

 App Name: Gambols Re-Union (GambolsReUnion)

Game Summary: Reunite two Gambols by stacking barriers in the correct order: Stone (base) → Dirt → Grass → Stones (top). Endless play with unlimited levels.

Contact Support

If you need help, contact us and include your iPhone/iPad model, iOS version, and game version (Settings → About, if available).

  • Email: support@YOURDOMAIN.com

  • Subject format: GambolsReUnion – Support – iOS

  • Typical info to include:

    • What happened + what you expected

    • Screenshot/screen recording (if possible)

    • Level type/layout (approx.) and what you stacked

FAQ

1) What is the objective?
Bring the two Gambols together by creating a valid path through the barriers.

2) What are the blocks and rules?
There are 4 layers you can stack in this fixed order:

  • Stone block (must be the base)

  • Dirt block

  • Grass block

  • Stones (only on top)

You can place a block only on a lower block.
You cannot place a block on the same level or higher level.

3) Why can’t I place a block where I want?
The game prevents invalid moves to enforce the stacking order and “lower-only” rule.

4) Is the game endless?
Yes. Levels are unlimited and continue as long as you keep solving.

5) The level feels impossible—what can I do?
Try:

  • Starting from the Stone base and building upward

  • Clearing one “lane”/line of approach first

  • Avoiding early placements that block future stacks

Troubleshooting

Game is lagging or stuttering

  • Close other apps

  • Restart the device

  • Ensure you have free storage (low storage can cause lag)

Touches not registering

  • Disable screen overlays/assistive apps temporarily

  • Restart the game

  • Make sure you’re not in Low Power Mode (can affect performance)

Progress/levels reset

  • If your game is offline/local-only, deleting the app may remove progress

  • If cloud save is added later, ensure iCloud is enabled

Purchases / Ads (if applicable)

If you have ads, purchases, or subscriptions in your build, mention them here:

  • Restore purchases steps

  • How to remove ads (if offered)

  • Refund requests: handled by Apple via purchase history

Legal

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Privacy Policy

  Effective Date: [2026-02-09] This Privacy Policy explains how GambolsReUnion (“the App”) handles information when you use the game on iOS/iPadOS. 1) Overview GambolsReUnion is an endless puzzle game where players reunite two Gambols by stacking barriers in a required order ( Stone → Dirt → Grass → Stones ) to create a valid path. The App is designed to work without requiring you to create an account. 2) Information We Collect A. Information you provide The App does not require account registration. If you contact support, you may provide information such as your email address and the details you send in your message. B. Information collected automatically (depends on your build) The App may collect limited technical information to keep the game working reliably. This can include: Device type/model (e.g., iPhone model) Operating system version App version Language/region settings Crash logs and performance diagnostics (e.g., crash traces, memory usage) Approximate usage events ...
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